Privacy Policy

Ruby Spur Digital Marketing Agency Privacy Policy

 

In more or less plain English, this is what our privacy policy says:

  • You have the right to control your personal information.
  • Ruby Spur Digital Marketing Agency never sells, rents or buys email addresses.
  • List owners can see the information you give them as part of our services.
  • Ruby Spur Digital Marketing Agency uses cookies, tracking and logging to make Ruby Spur Digital Marketing Agency work and tell list owners about activity on their lists.
  • Ruby Spur Digital Marketing Agency emails globally, but is an Australian based business with an Australian based  infrastructure.

That’s what all the words below basically mean. It’s consistent with the way we’ve done business over the years. There are links in the policy to third party sites where you can control how analytics and ad networks we participate in treat you.

So the above is the bite-sized summary. But it’s the words below that count. If you’re using Ruby Spur Digital Marketing Agency, as a visitor, publisher or subscriber, you agree to all of this.

Ruby Spur Digital Marketing Agency respects your privacy. This privacy policy (“Privacy Policy”) applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with all of the products, software, services, widgets and websites offered by Ruby Spur Digital Marketing Agency. This Privacy Policy applies to our publishers, those who subscribe to receive deliveries from Ruby Spur Digital Marketing Agency, and anyone else using the Services.  By using or otherwise accessing the Services, you acknowledge that you accept the practices and policies outlined in this Privacy Statement. If you do not agree with this Statement, please do not use our Services.

This Privacy Policy is subject to Ruby Spur Digital Marketing Agency’s Terms of Service (the “TOS”), which can be viewed here. All terms not expressly defined in the Privacy Policy will have the definition in the TOS.

At any time, if you have any questions or concerns regarding the Ruby Spur Digital Marketing Agency Privacy Policy, please contact us at debra@rubyspur.com.au.

Information you provide to Ruby Spur Digital Marketing Agency and How It Is Used

Viewing the Ruby Spur Digital Marketing Agency Website:

We may receive and store certain types of usage-related information when you interact with the Ruby Spur website, located at https://www.rubyspur.com.au and any associated subdomains (the “Website”), including but not limited to, your computer’s IP address and browser information. The information we collect is used to customise the content and/or layout of our page for each individual visitor.

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type, or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described below. No personally identifiable information is stored within these cookies.

More information about the Website’s use of cookies, and how to manage them, please visit our Cookies page.

Audience Analytics:

The Website uses Google Analytics to track statistics regarding our audience and Website traffic. No personally identifiable information is transferred from the Website to Google Analytics. For more information on Google’s Analytics privacy policies, please visit this site.

From time to time, the Website may also use other third-party services to track statistics regarding our audience and Website traffic. No personally identifiable information is transferred from the Website to any of these third-party services.

Information You Voluntarily Provide to Ruby Spur Digital Marketing Agency:

When you use the Services, we may ask you for personal information. This may include: your name, email address, telephone number, address, credit card processing information. The information we request is dependent upon the Services that we provide to you. This information is voluntarily provided to deliver the Services and is used in accordance with this Privacy Policy.

If you register with the Website, or opt-in to receiving notifications when providing personal information, Ruby Spur Digital Marketing Agency may use your mailing address, telephone number, or email address to alert you to product upgrades, special offers, updated information, and new services. You may opt-out of these methods of contact.

Use of Email Addresses for Subscribers

When you subscribe to a mailing list published using the Services, Ruby Spur Digital Marketing Agency shares your email address with the publisher of that mailing list. If you set your profile preferences to be anonymous, Ruby Spur Digital Marketing Agency will not share this information with the publisher.

If you subscribe to a feed using the Services, you may elect the option of receiving updates via email, Facebook wall posts (which will be visible to your friends), Tweets (which will be shared with your followers), LinkedIn status updates (which will be displayed to your connections), or other services which may become available and enabled on the Website. You will voluntarily elect the method in which the updates are sent and provide the personal information for the Services to complete the operation. The personal information that you provide for these updates is not shared, other than described in the paragraph above.

Your email address will never otherwise be shared by Ruby Spur Digital Marketing Agency with third parties. To prevent spamming, we require all new subscription requests to be confirmed via email (known as confirmed dual opt-in) before they are activated. If you believe your email address was added to a list Ruby Spur Digital Marketing Agency powers without your permission or knowledge, you should contact debra@rubyspur.com.au immediately.

Tracking Pixels

When Ruby Spur Digital Marketing Agency emails are sent to Subscribers, the Services embed tracking pixels into the emails to track performance, such as who opened the emails and who clicked on the links within the emails. This information is shared with our Publishers and is used to track performance and to assist in improving our features. The tracking pixels may also track information such as IP address, browser type, or other similar details.

Server Logs

Ruby Spur Digital Marketing Agency web server and parts of the Ruby Spur Digital Marketing Agency application log activity to file. We use logs to provide site-wide reporting, to ensure smooth operation of the services Ruby Spur Digital Marketing Agency delivers, and for general web site and application maintenance. Like almost all Internet servers, logged information may include timestamps, your client IP address (as it appears to the server), and the page(s) you visit. Our detailed server logs will not be shared with any third party. We may however elect to publish aggregate statistics on visitor activity from time to time based on log information (e.g. “we had 1,234 visitors yesterday”). We will never publish any personally identifiable information in these analyses.

Purchases

In addition to the subscription plans, Ruby Spur Digital Marketing Agency may offer ebooks, which may be linked on the Ruby Spur Digital Marketing Agency website. Personal information for purchase of such ebooks is collected by us and is subject to this policy. Personal information regarding payments made is not stored by us.

Some personal information, such as name and email address, are securely stored by Ruby Spur Digital Marketing Agency for purposes of order fulfillment and customer service.

Use of Cookies

Ruby Spur Digital Marketing Agency (First-Party) Cookies

Ruby Spur Digital Marketing Agency requires cookies to ensure the correct functioning of the service we provide. Ruby Spur Digital Marketing Agency uses such cookies (“first party cookies”) only for this purpose. If you disable first party cookies in your browser you will be unable to use Ruby Spur Digital Marketing Agency services.

Third-Party Cookies

We may engage third party data providers or ad services. These companies may place or recognise a unique cookie on your browser to enable you to receive customised ads, content, or other services. No personally identifiable information is placed into these cookies. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, in hashed, non-human readable form. To opt-out of these third party cookies, go to http://aboutads.info/choices. Alternatively, you may configure your browser not to accept third party cookies.

Ruby Spur Digital Marketing Agency Publishers may include their own ads within their own newsletters. These ads are not in the control of Ruby Spur Digital Marketing Agency and are subject to the Publisher’s privacy policy.

Sharing of Personal Information with third-parties

The safety of your personal information is critical to our business. Unless we have your explicit consent, we do not rent, sell, or share your personal information, except as detailed below:

Publishers: If you are a Ruby Spur Digital Marketing Agency Subscriber, your personal information is available to the publishers to whose newsletters you subscribe. Publishers will have access to the personal information that you voluntarily share with that Publisher. Their use of your information is subject to their individual privacy policies.

Billing and Collections: If you are a Ruby Spur Digital Marketing Agency Publisher, we may use your personal information for purposes of billing and collecting money owed to Ruby Spur Digital Marketing Agency. Use of your information may include emails with invoices, receipts, notices of delinquency, and requests to update payment methods.

Ruby Spur Digital Marketing Agency Agents: From time to time, we may employ other companies or independent contractors to perform tasks on behalf of Ruby Spur Digital Marketing Agency. During the course of these services, we may share your personal information with these agents. Only the information needed to fulfill these services will be shared.

Asset Transfer: In some cases, Ruby Spur Digital Marketing Agency may choose to buy or sell its business assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Ruby Spur Digital Marketing Agency, or substantially all of its assets are acquired, or in the unlikely event that Ruby Spur Digital Marketing Agency goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. Any acquirer of Ruby Spur Digital Marketing Agency may continue to use your personal information as set forth in this policy, or they may amend the policy with new terms.

Legal: Personal information may be released when necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Ruby Spur Digital Marketing Agency, our employees, our users, or others.

Deleting your Personal Information

You can decline to submit personal information to any of our Services at any time. However, if you decline to submit personal information, we may not be able to provide the Services. You may request deletion of your personal information by sending an email to debra@rubyspur.com.au, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete the account information, it will be deleted from the active database but it may remain in our archives for compliance purposes.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. The Services may not function properly if you do not have cookies enabled.

Conditions of Use

If you decide to use or otherwise access the Services, your use, access, and any possible dispute over privacy is subject to this Privacy Policy.

Links to Third-Party Websites

Due to the nature of the Services, email newsletters that you receive from Ruby Spur Digital Marketing Agency may contain links to third-party websites. Such third-party websites are not under Ruby Spur Digital Marketing Agency control, and delivery of such links via the Services does not constitute Ruby Spur Digital Marketing Agency endorsement of those third-party websites or the services offered through them. The privacy and security practices of such third-party websites are not covered by this Privacy Statement, and Ruby Spur Digital Marketing Agency is not responsible for the privacy or security practices or the content of such third-party websites.

What Personal Information Can I Access through the Services?

Ruby Spur Digital Marketing Agency allows you to access the information in your registration profile for the purpose of viewing, and in most situations, updating that information. We take reasonable steps to ensure that the personal information we process is accurate, but we depend on you to update or correct your personal information whenever necessary.

Can Children Use the Services? 

The Services are not intended for anyone under the age of 18. Please see the TOS for additional details.

Security of Your Personal Information

The security of your personal information is important to us. We use commercially reasonable safeguards to protect your personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@rubyspur.com.au.

In the event of a breach of security, Ruby Spur Digital Marketing Agency will take commercially reasonable steps to mitigate the breach and email its Publishers to ensure that they are able to notify their Subscribers.

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Storage of Personal Information

Ruby Spur Digital Marketing Agency is located in Australia and uses multiple private servers located in Australia. Ruby Spur Digital Marketing Agency abides by the laws of Australia regarding data protection, privacy, and other laws. By using the Services, you understand and consent to the use and storage of your information in the United States.

Changes to this Privacy Policy

From time to time, Ruby Spur Digital Marketing Agency may amend this Privacy Policy. If we make changes to the Privacy Policy, we will notify you by posting an announcement on our Website or sending you an email. If you access the Services after such changes have been implemented, you are bound by any changes to the Privacy Policy.

Cookies

Like most web sites, we use cookies for the site to function well, securely, and to give you a better and more personalized experience. This page tells you about the cookies we use, and explains how you can manage them.

Cookies and Your Privacy

We use cookies in the context of, and conformant with, our full privacy policy, which you can read above.

Cookies We Use

Essential Cookies

These cookies are vital to working within Ruby Spur Digital Marketing Agency website. They enable secure login, and saving your cookie preferences, if you set them. You do not need these cookies to receive email subscriptions, sign up for email updates from one of our clients, or to unsubscribe from any emails we’re sending you.

Cookie Name Description
cookieprefs A persistent cookie used to save your cookie preferences. You do not have to log in to set your cookie preferences.
UserID, Token These cookies are set after your securely log in to the Feedblitz app. They are permanent if you check the “Remember Me” box when you log in; they are cleared when you log out of FeedBlitz.

Functional Cookies

These cookies help personalise your Ruby Spur Digital Marketing Agency experience, such as limiting popups (both here and on client sites), controlling beta feature access, and remembering which tab you last used.

Cookie Name Description
(text)_(text)_activetab After your log in, these cookies record which tab was active if the page you’re on uses a tabbed dialog, so you can be taken straight there next time you access that page. There’s one cookie for each tabbed dialog on the page.
FbzRss Used to disambiguate anonymous RSS feed interactions for better personalization.
language If you explicitly change the language used by some subscriber-facing Ruby Spur Digital Marketing Agency pages, this cookie holds the language you prefer.
lx A comma separated list of list IDs used by Ruby Spur Digital Marketing Agency SmartForms to suppress subscription forms (including popups) for lists you’re already subscribed to.
p, pcode If you click an offer from a Ruby Spur Digital Marketing Agency, these cookies track the relevant affiliate and applicable offer.
v(number) If you’re participating in a Ruby Spur Digital Marketing Agency beta program, this is the version number of the beta you’re using.
Fbm_(number), Fbsr_(number) Facebook cookies used when integrating Ruby Spur Digital Marketing Agency and Facebook.

Analytics Cookies

Like most web sites, we use analytics tools to help optimize the site for our visitors. We currently use Google Analytics (GA), which sets cookies to see which pages on our site you visit to help create aggregate usage data. No personally identifiable information (PII) is sent to GA. If you want to opt out of Google Analytics cookies for any site, see this Google help article.

Cookie Name Description
__utm(letter) Google Analytics cookies
_ga, _gat, _gid Google Analytics cookies

Partner Cookies

These are generically known as “third party cookies” – in that they are not set by Ruby Spur Digital Marketing Agency, but by partners that we may use. We partner with other vendors, including ad networks. It’s worth pointing out that disabling third party cookies won’t stop ads, but will make them less relevant. We do not send personally identifiable information (PII) to our third party partners.

To stop third party cookies in general, you need to change your browser’s settings. To change tracking for partners and ad services we use, see http://optout.aboutads.info

 

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